Question 1

What happens if I go over my question limit?

Accepted Answer

You will get an email warning at 80% of your limit. You can buy 1,000 more chats for $15 from your dashboard, or upgrade your plan. The widget stays on either way.

Question 2

How long does setup take?

Accepted Answer

Most businesses are live in under 5 minutes. On WordPress, our plugin installs without any code — just download, upload, and click Connect. On other platforms (Wix, Squarespace, Webflow, custom sites), you paste one code snippet where chat widgets normally go.

Question 3

Will it make up answers?

Accepted Answer

No. SiteMind only answers from your website content and FAQs. If it does not have a confident answer, it says so and captures the visitor contact info instead.

Question 4

Do I need to know how to code?

Accepted Answer

Not at all. WordPress users install our plugin with zero code. Other platforms use one copy-paste step — most site builders have a "custom code" or "embed" section that takes the snippet. Managing FAQs, reviewing leads, and checking analytics all happen in a visual dashboard.

Question 5

What if I already have a chat widget?

Accepted Answer

You can replace it or run both side by side. SiteMind widget is lightweight and will not conflict with other tools on your page.

Simple, transparent pricing.

Start free and add a chat widget to your website today.